IMPORTANT INFORMATION ABOUT COVID-19

COVID-19 UPDATE
Royal Randwick is closely monitoring COVID-19 and the advice of state and national health authorities in relation to infectious diseases.

Face Masks

In line with direction from the NSW Government, you must always wear a face mask that covers your mouth and nose whilst inside the shopping centre. This applies to all visitors over the age of 12 years old.
The health and safety of everyone visiting and working at our centres is our primary focus, as we continue to create a safe and welcoming experience.

We will continue to support our community, customers and retailers whilst we collectively navigate through this difficult time. We encourage everyone to stay safe and support each other.

We encourage our retailers and customers to monitor and follow NSW Government advice to ensure you receive the latest information, alerts and answers to frequently asked questions. For further information about face masks and other restrictions please visit the following Government website - https://www.nsw.gov.au/covid-19

We are working hard to ensure a visit to Royal Randwick remains a safe and welcoming experience. We have remained diligent in our cleaning processes and through our service providers, we have placed additional focus on key areas such as hard surfaces and bathrooms and all AMP Capital managed assets have facilities in place to support our customers and tenants to practise good hygiene, such as hand sanitisers. We’ve also increased signage and security to ensure physical distancing and other government measures continue to be observed by everyone.

Our stores have signs at entry points to instruct customers not to enter if they are unwell or have COVID19 symptoms. Each business has the right to refuse service and must insist that anyone with these symptoms leaves the premises. Where practically possible, retailers have set up separate exit and entry points to minimise contact.

Beauty services are also open with strict COVIDSafe measures in place. Please click here for a list of beauty services open.

We can all help slow the spread of COVID-19 in Australia. To protect others and when visiting the centre you must:

practise good hygiene
stay home if you are unwell
wash your hands frequently with soap and water, before and after eating, and after going to the toilet
cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser
practise physical distancing - stay more than 1.5 metres apart
follow the limits for public gatherings
understand how to self-isolate if you need to

We will continue to monitor this issue and if there is any change in advice, we will notify our valued retailers and customers as appropriate.

Due to the recently announced “Road to Recovery” by the Australian Government, and the recommended staged approach, AMP Capital has developed a COVIDSafe Policy, in line with the Safework Australia guidelines. For more information on the policy visit this link.

We encourage our tenants and customers to monitor Public Health Department advice to ensure you receive the latest information, alerts and answers to frequently asked questions. For the most up-to-date information, please visit: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert